The website live-chat campaigns support wild card URL patterns. While building a URL pattern, consider the following behavior in mind.

In Voxys Connect, every URL pattern should start with `http://` or `https://`.

## Running the campaign on the exact URL​

If you add an exact URL like `https://chatwoot.com/app`, then the URLs with trailing slashes or the URL params or the hash params would not match. Some examples for exact match definitions are as follows.

- `https://chatwoot.com/app` would match `https://chatwoot.com/app/` or ``[https://voxys connect.com/app?test_param=1`](https://docs.voxys.ai/app?test_param=1%60)
- `https://chatwoot.com/app?test_param=test_value` would not match `https://chatwoot.com/app` or `https://chatwoot.com/app#test_hash_param`

## Running the campaign ignoring the URL parameters​

To ignore the URL params or hash params, you can add a trailing slash in the URL. For eg: `https://chatwoot.com/app/` would match all the following URLs.

- `https://chatwoot.com/app/`
- `https://chatwoot.com/app`
- `https://chatwoot.com/app/?test=1`
- `https://chatwoot.com/app/#test`

## Running the campaign in all sub-directories​

You can use the `*` character in the URL if you want to match all the sub-directories. For eg: `https://chatwoot.com/*` would match to the following URLs

- `https://chatwoot.com/`
- `https://chatwoot.com/app`
- `https://chatwoot.com/app/subdirectory`

### Running the campaign in all subdomains​

To match the current domain and subdomains, you can use the pattern `{*.}?` in the URL. For eg: `https://{*.}?chatwoot.com/` would match to the following URLs

- `https://chatwoot.com`
- `https://app.chatwoot.com`
- `https://www.chatwoot.com`