This guide walks you through creating a new Voxys Connect account on Voxys Connect Cloud — the hosted version at connect.voxys.ai.
Creating your account
Step 1 — Open the signup page
Go to connect.voxys.ai and click Sign up.
Step 2 — Fill in the signup form
You'll be asked for:
| Field | What to enter |
|---|---|
| Work email | A valid work email address — this is what you'll use to log in. |
| Password | Must include at least one uppercase letter (A–Z), at least one digit (0–9), and at least one special character. |
Click Create an account to submit.
Step 3 — Verify your email
Voxys Connect sends an email titled "Confirmation Instructions" to the work email you signed up with. Open it and click Confirm my account. The link logs you back into the dashboard.
Can't find the email? Check your spam folder first, then your work email's quarantine. Some organizations have email-security policies that block external automated emails — if that's the case, ask your IT admin to allow Voxys Connect's sending domain.
Next Steps
We recommend following these steps to set up your account and get the full power of Voxys Connect.
You can also go through the Voxys Connect 101 lessons to learn the ins and outs of effective customer engagement.
- Configure your profile — Set your name, picture, password, and more.
- Configure account details — Set up your account's name, language, and timezone.
- Add Agents — Invite your team members to help manage conversations.
- Add Inboxes — Connect channels like website widget, Facebook, WhatsApp, and more.
- Add Teams — Set up teams like Sales, Support, and Product.
- Add Labels — Categorize your contacts and conversations.
- Add Canned Responses — Create saved reply templates for frequently asked questions.
- Set up Integrations — Connect Voxys Connect with your favourite apps or use Webhooks.