Which cookies are used by Voxys Connect?

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Ihab Milad

Last updated on May 28, 2026

Voxys Connect uses the following cookies.

Chat Widgetโ€‹

cw_conversation: This cookie lets Voxys Connect persist the conversation when the contact navigates through the webpages or revisits the website later.

cw_user_{identifier}: This cookie is used to cache the contact details if a contact is identified via theย setUserย SDK method.

Agent Dashboardโ€‹

_chatwoot_session: Used by the Voxys Connect Super Admin panel to persist the user session.

cw_d_session_info: Used by the Agent Dashboard to store the logged-in user's session.