What Are Campaigns?
Campaigns in Voxys Connect let you send WhatsApp template messages to a large group of contacts at once — without opening individual conversations. They are ideal for marketing announcements, appointment reminders, follow-ups, and any outbound communication at scale.
How Campaigns Work
- You choose an approved WhatsApp template.
- You upload or select a contact list (an audience).
- Voxys Connect sends the template to each contact on behalf of your WhatsApp inbox.
- Replies from customers arrive as normal conversations in your inbox.
Campaign vs. Individual Message
| Campaign | Individual message | |
|---|---|---|
| Recipient count | Hundreds to thousands | One contact |
| Template required | Yes | Yes (outside 24-hour window) |
| Scheduling | Yes | Yes |
| Analytics | Yes (sent/delivered/read/failed) | No |
Prerequisites
- A connected WhatsApp Cloud API inbox.
- At least one approved message template.
- A contact list with phone numbers in international format (e.g.
+971501234567).
Daily Sending Limits
Meta enforces daily sending limits based on your WhatsApp Business account tier:
| Tier | Daily limit |
|---|---|
| Tier 1 | 1,000 unique conversations |
| Tier 2 | 10,000 unique conversations |
| Tier 3 | 100,000 unique conversations |
| Tier 4 | Unlimited |
Voxys Connect automatically calculates a safe batch size and shows a warning when your contact list approaches your daily limit.
Next Steps
- Creating and Running a Campaign — Step-by-step walkthrough
- Campaign Analytics and Reports — Understanding your campaign results